Refund policy

Eligibility

• Returns are accepted within 30 days of delivery.
• Items must be unused, unworn, unwashed, and in their original packaging.
• For hygiene reasons, worn or washed socks cannot be returned.

Damaged or Defective Items

• If your socks arrive damaged or defective, contact us within 7 days.
• We'll replace them free of charge or issue a full refund.

Free Returns

Returning your socks is easy - and always free. Just email us at thirdsockco@gmail.com with your order number and we'll send you a pre-paid return label.

Refunds

• Refunds are issued to your original payment method.
• Allow 10–14 business days for the refund to appear after we process it.

Exchanges

Direct exchanges aren't available, but you can return your item for a full refund and place a new order for another style.