Shipping & Returns

We want you to love your socks as much as we do. If something’s not quite right, here’s how returns work:

Eligibility

• Returns are accepted within 30 days of delivery.

• Items must be unused, unworn, unwashed, and in their original packaging.

• For hygiene reasons, worn or washed socks cannot be returned.

Damaged or Defective Items

In the unlikely event that your socks arrive damaged or defective, please contact us within 7 days of delivery. We’ll gladly replace them free of charge or issue a full refund.

Free Returns

Returning your socks is easy - and always free. Just email us at thirdsockco@gmail.com with your order number and we’ll send you a pre-paid return label.

Refunds

• Refunds are issued to your original payment method.

• Allow 10–14 business days for the refund to appear after we process it.

Exchanges

Direct exchanges aren’t available, but you can return your item for a full refund and place a new order for another style.